SHIPPING POLICY
How much does shipping cost in the U.S.?
Cost = standard US shipping rates. It all depends on your location.
Good news though! We now offer free ground shipping on all orders over $99 in the US! For international orders, over $250 = free shipping as well.
* Please note: during sitewide promotional sales please expect a delay in shipment an additional 2-3 business days.
What if I want my order faster?
We also offer standard 2-day and overnight shipping options. Both are available at checkout.
How fast is your shipping?
Most orders ship out within 1-2 business days of ordering pending availability and credit verification. Once your order has shipped, we estimate delivery within 2-6 business days of its ship date. If you need your item(s) sooner, please choose an expedited shipping option at checkout, which is only available within the U.S. Any additional shipping costs paid are non-refundable.
Orders are processed and shipped Monday-Friday only. No orders are processed or shipped on the weekends or U.S. holidays, and we do not offer Saturday delivery for expedited shipping options.
Method Cost Expected Arrival
USPS Ground orders over $99 Free 2-6 Business Days
International orders over $250 Free 2 Business Days
Do you offer expedited shipping?
Yes! We offer both 2-day and overnight shipping for orders within the U.S., you can select an expedited shipping method at checkout (please refer to pricing above). This shipping cost is non-refundable. Expedited orders need to be placed before 12PM PST to be processed and shipped out same day. We do not ship on the weekend or U.S. holidays, and we do not offer Saturday delivery for expedited shipping.
Do you ship to P.O. Boxes, APO/FPO, Hawaii and Puerto Rico?
Yes! Any order being shipped to the above address types will be shipped via USPS Priority Mail Service.
International Shipping
How much does international shipping cost?
We offer flat rate shipping for $35 to many locations around the world. Check below to see if we ship to you!
And good news, we now offer free ground shipping on all international orders over $250!
We will ship to any international country. Below is a list of countries we will ship to for $35.
If your country isn't below, contact us at info@journeyonlovely.com and we will see if we can accommodate you!
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Australia
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Belgium
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Brazil
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Canada
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China
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France
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Germany
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Hong Kong
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Italy
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Mexico
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Netherlands
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New Zealand
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Norway
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Spain
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Sweden
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Switzerland
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United Kingdom
Are taxes and duties included in my total?
Unfortunately, your order total does not reflect the duties and taxes that will be charged to you upon delivery by the shipping carrier. Payment of these is required to release your order from customs. Duties and taxes are calculated based on the item(s) ordered, your shipment destination and the value of your purchase. For more information, please contact your local customs office. Duties and taxes are non-refundable.
What if I refuse my package?
If for any reason your package has been refused at customs, we are unable to refund you the original shipping costs and/or any taxes and duties incurred.
How fast is your shipping?
All orders ship out within 1-2 business days of ordering pending product availability and credit verification. Once your order has shipped we estimate delivery within 4-8 business days of its ship date. Shipping times may vary, but we work hard to get all orders out as quickly as possible. Please note we do not process or ship on weekends or U.S. holidays.
Can I get my order faster?
Unfortunately, at this time we do not offer expedited international shipping.